What is Bridge-way
Bridge-way is a targeted, trauma-informed intervention helps people to build stable lives in the community and avoid returning to custody.
Bridge-way is a small service designed for:
- people leaving custody
- who face housing instability
- and multiple unmet needs
- and who are at the highest risk of returning to prison through recall.
The service is delivered by two specialist Navigators. With small caseloads, they can offer the time, consistency and support people need to succeed.
Who to refer
We recognise that many people leave custody facing barriers to rebuilding their lives. Please only refer people with the most acute and persistent challenges. Bridge-way is for those whose needs are layered and interconnected, placing them at high risk of disengagement, accommodation breakdown and recall to custody. It is intended for people where previous interventions and mainstream services have not achieved lasting change.
Referral route
- People can only be referred to Bridge-way by Probation staff.
- Referrals must align with the eligibility criteria located within our referral form.
- If you are unsure whether someone is suitable, please contact the Bridge-way team on bridge-way@thebridgeproject.org.uk before completing the referral form.
I work for Probation and would like to refer someone to the Bridge-way Service »
What the Navigator can support with
- Early engagement before release to build trust, understand risks and identify housing and support needs.
- Practical and emotional support during the transition from custody to the community.
- Support to understand and comply with licence conditions, attend appointments and connect with local services.
- Advocacy with Housing Options, health services, accommodation providers and other partners.
- Ongoing support to help stabilise accommodation and reduce the likelihood of recall.
What happens after referral
Once submitted, the referral will be reviewed by the Bridge-way team. The team will contact the referrer to confirm whether the referral meets the criteria, clarify any information needed, and agree next steps for engagement.
